What is STRACON LISTENS?

A confidential platform supported by EY; where employees, clients, suppliers and our stakeholders have the opportunity to confidentially report any complaints related to non ethical behavior, violation of legislation, applicable laws or internal policies.




Who is EY?

EY (Ernst & Young) is a global firm, with presence in 153 countries, which provides Audit, Consulting, Tax, Transactions & Corporate Finance services. The channels that make up STRACON Listens (email, dedicated website, telephone support, voicemail and Whatsapp) are supported by EY.




How does it work?

The reports from the platform are received by EY. EY then register and classify the reports and forward them to the STRACON Ethics Committee, who are in charge of the reviews. The reports are anonymous, however can be sent with your details if you request this.




How can I report a case?

You can report a case using any of the following tools:


1.

Web form

To report a case, follow this link:Report Case
To check the status of a report that you have logged, click here: Consult report

2.

Mail box

Send an email any time you want to, however note that although these will show the sender of the email, the details remain confidential unless you agree for EY to send your details to the committee:

denuncias@straconteescucha.com

3.

Voicemail

You can leave a voicemail 24 hours a day 365 days of the year, by phoning the numbers below and selecting option 2 (note that the calling number is not recorded).

4.

Postal Address

You can send your confidential report to the EY offices located at:
Av. Victor Andrés Belaunde 171, San Isidro, Lima 27, Lima - Perú

Attention: Mr. Rafael Huamán
Subject: STRACON listens

5.

Telephone Line

You can contact an EY adviser from Monday to Friday, 8:30 a.m. to 6:30 p.m. using the following numbers: